Archive for the ‘Recruiting and Hiring’ Category

What Does a Hiring Mistake Really Cost?

Monday, September 28th, 2009

No one can impact your company faster than a good or a bad sales person.  The cost of hiring a bad sales person has been well documented.  For that reason, most of our clients will not make a hiring decision when it comes to sales or management positions without first having the applicant complete our comprehensive High IMPACT Sales or Sales Management Assessment.  They know the importance of the answers to these four critical questions:

  • 1. Can this person sell/manage? (Skills)
  • 2. How does this person sell/manage? (Behavior)
  • 3. Will this person sell/manage? (Attitudes)
  • 4. Why would this person sell/manage? (Personal Motives & Values)

But what about the cost of making a bad hiring decision in a non-critical position.  Can’t be too bad, can it?  No need to spend any money on assessing a non-essential position, right?

I just got off the phone with the Vice President of a company whose business has come to a grinding stop due to a frivolous lawsuit from a non-productive, disgruntled employee. 

Ouch!! 

“If only we had known BEFORE we hired that person what quickly became apparent AFTER we made the hiring mistake, we would not be in this position today!  Attorney costs are just the tip of the ice burg!  We have no time to run our business because of all the meetings and hearings and the time to protect our reputation with our employees and our customers.”

In today’s challenging business climate, productivity is critical – everyone is trying to run leaner – trying to do more work with less people.  Knowing “what’s on the inside” is more critical than ever!  You need to know about a person’s work ethic, attitudes, personal motives and values, honesty, and clarity of thought BEFORE you make any hiring decision.

Our General Employment Report is an extremely cost-effective process for understanding “what’s on the inside”.  Let me know if you would like a free, no obligation trial of this powerful pre-employment assessment tool.

Successful Selling in the New 21st Century

Tuesday, September 15th, 2009

This week marks the one-year anniversary of the New 21st Century!  September 2008 marked the beginning of one of the biggest economic down-turns in the history of this country.  Over the past year, the business world has changed like never before and it may never the same.

 

While we already know all that, the real question is “have your business practices changed to meet the challenges of the New 21st Century?”  Or are you doing what you have always done, the way you have always done it, hoping that things will get better?

 

“Lean initiatives” now apply to ALL of us, not just to manufacturing.  One of the real challenges today is to find ways to deliver more value to customers who are demanding more, but don’t want to pay more!  And we have to be able to do that with fewer resources of our own.  To succeed in today’s business environment, your staff needs to be more productive, more professional, and more motivated than ever before.  You can not afford a bad hire and you cannot afford employees who do not consistently perform at optimum levels.

 

Translation:  your sales, customer service, support, engineering, implementation teams, etc. need to be made up of top talent with strong work ethic and high performance capabilities.  The price for having average performers on your teams will be lost customers and lost revenues to more effective competitors.

 

This time, hire right and coach right! 

At Resource Technologies, we provide our clients with the tools that can help you hire, train and retain highly effective people for positions in:

  • Sales
  • Sales Management
  • Customer Service
  • Management
  • Executive Management
  • General Employment

Our array of assessments give you the power to make better balanced, more informed hiring decisions.  And our assessments help you optimize the performance of existing employees.  When it comes to the performance of your company and of your associates, you can not afford to “wing it”!  Put proven programs and systems in place to make sure that you and your organization can succeed in the New 21st Century.

Is Your Sales Team Capable & Ready To Lead?

Friday, September 4th, 2009

Is your sales team ready to lead your organization out of this gloomy economy and into prosperity?  Or are you waiting for the economy to turn your business around?

No one has a greater impact on the success of your organization than the sales people that you recruit, hire, train, and ultimately retain.  To be successful in this new economy, you will have to take market share.  In order to accomplish that, you will need more professional sales people than your competitors and more professional customer service than your competitors.

If you have not done it yet, it’s time to evaluate every member of your sales team.  How many “A” players do you really have?  How many “B” players?  How many “D” players?  What are the “A” players doing that the rest of your sales team is not doing?  Do you have a process in place, the time and expertise to turn your “B” players into “A” players?  Have you jettisoned your “C” & “D” players?  Do you have a plan in place to replace them with “A” players?

If you can not answer “Yes!” to every one of these questions, then we need to talk.  At Resource Technologies, Inc. we can provide you with the tools you need to break out of the doldrums and build sustainable revenue for today and the future.

Resource Technologies, Inc.